FAQ

Common Questions

At Metanoia International, we receive numerous inquiries about our tours and services. Below are some frequently asked questions to help you better understand what we offer and how we can enhance your travel experience.

What types of tours do you offer?

We offer a variety of locally-led tours designed to immerse travelers in Salvadoran culture and community. Each tour emphasizes ethical and sustainable practices while showcasing the unique aspects of El Salvador. Our offerings cater to both individual travelers and university groups.

How do I book a tour?

Booking a tour with us is simple. You can visit our website, select your desired tour, and follow the prompts to complete your reservation. If you need assistance, our support team is available to help with the booking process.

What is your cancellation policy?

We understand that plans may change. Our cancellation policy allows for refunds up to 48 hours before your scheduled tour. Please refer to our terms and conditions for detailed information on cancellation and refund procedures.